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Audit ready.
Human-in-the-loop
by design.

AlphaLoops is built with compliance and regulatory requirements at its core. Every task and operation is timestamped and logged. AI reasoning is captured, and tested against our proprietary truthfulness tests. We are SOC 2 Type II and GDPR compliant. Our security pack is available on request.

Principles

Four core principles we hold to.

Confidentiality preserved by design.

Customer data is logically isolated and encrypted, with per-tenant access controls, encryption keys and audit trails. No cross-tenant training, no shared inference cache. Single-tenant and on-premise deployments are available for enterprise customers.

Humans retain control of every action.

Workflows are streamlined end-to-end, but every action the platform takes on your behalf — whatever its form or destination — requires explicit validation before release. Fully automated execution is not offered.

Operational robustness through traceability.

Every output is linked to the source data from which it was derived. Provenance is recorded alongside the answer, reducing model-hallucination risk to a level institutional users can audit.

A continuous, immutable audit trail.

Every action, approval and change is captured in a signed register, to meet governance and regulatory recordkeeping requirements.

Attestations

Our certifications and attestations.

(Last modified: May 2026)

Certified

SOC 2 Type II

Annual audit
Most recent: July 2025
Compliant

GDPR & UK GDPR

DPIA on request
UK tenant available
In progress

ISO 27001

Certification
Target: Q3 2026
Configurable

Data residency

UK · EU · US
Chosen at provisioning
Frequently asked

First questions in every diligence review.

These are the questions we hear most often from compliance, technology and procurement teams in the opening stage of a review.

Does AlphaLoops ever act on our behalf without human approval?

Users can choose between two review modes: “manual” review, where every outbound message is individually approved by a human, or “format approval,” where a sample of generated messages is shown for review and the approved format is then applied automatically to all subsequent messages. There is no auto-send mode that skips review. Every CRM update appears as a diff with easy one-click revert.

Where is our data hosted, and is it ever used to train models accessed by other firms?

Customer data is logically isolated at every layer — per-tenant access controls, encryption keys, and audit trails — so one firm's documents, conversations, and embeddings are never visible to another. UK customers can pin to UK data residency at provisioning; EU and US regions are also available.

Customer data is never used to fine-tune models for other tenants, and there is no shared inference cache across firms.

For enterprise customers, single-tenant deployments — dedicated database, dedicated object storage, dedicated embedding index — and on-prem or air-gapped options are available on request.

Which model providers does AlphaLoops use, and can we restrict the set?

All of our models are hosted exclusively on secure Azure instances. Enterprise customers have the flexibility to choose which specific models are permitted for their deployment and to select their preferred region for model hosting. Private, air-gapped, and regional deployments are available according to your requirements.

What does ongoing oversight of AlphaLoops look like once we are live?

A signed register of every outbound message, every CRM change, every approval — generated as it happens. Most compliance teams move to a weekly read of the register rather than a sample-rate audit; some run both for a quarter.

The register exports to signed PDF, raw JSON or the audit API.

How long does it take to go from signed contract to first live use?

A typical first-tenant rollout is six working days: tenant provisioning & SSO (day 1–2), CRM connector + field mapping (day 3–4), knowledge base ingestion and first drafts (day 5–6). Compliance review of the rollout itself usually adds a week.

What happens to our data on contract termination?

Customer data is exported in your chosen format and erased from our systems within 30 days of contract end. We issue a signed certificate of destruction. Backup copies are erased within a further 60 days under documented procedure.

Request our Pack for your review.

Two PDFs: the SOC 2 Type II report (under NDA) and the controls catalogue (open).